Please read and understand the Privacy Policy (hereinafter referred to as the "policy") carefully before starting to use ThermoPro BBQ App (hereinafter referred to as the "app",，more details can be found in this App Store information).
iTronics Co., Limited (hereinafter referred to as "we") has always respected and strictly protected the user's legitimate rights and interests (including the user's privacy, data and others) to use this product, and shall strictly abide by relevant legal regulations. We strive to explain to you how your information is collected, used, disclosed, transferred, and stored. Without your prior consent, no other data will be further collected and processed. Before using this app, please read and thoroughly understand the policy, especially the terms marked in bold and underlined. The app can only be used after these terms are fully understood and agreed.If you have any questions about the policy, please contact us at service@buythermopro.com. If you don't agree with the contents of the policy, please stop using the app.
This page is used to inform the visitor who wants to use our app how his or her personal information is collected, used, and disclosed.
The policy includes:
The information is collected to ensure that you can have a better and smoother experience of using the functions or services of the app. The collected information includes:
The above information is collected to make you have a better experience when using the functions or services of the app. Therefore, your information will be used as follows:
(1) Offer or complete certain functions or services of the app, and maintain and improve these functions or services.
(2) Carry out authentication, customer service, security protection, archiving, and backup when providing you with the functions or services of the app, ensuring that the product and service we provide are safe.
(3) Prevent, detect, and investigate the frauds, infringements, safety hazards, illegalities, or violations of our agreements, policies or rules, so as to protect the legitimate rights and interests of you, other users, or us.
(4) Contact you to solve problems.
(5) Other purposes permitted by you.
2.2.1 Device or software information, such as your mobile device, web browser, or configuration information, IP address, mobile device version, and device identification code offered by other procedures to access our services;
2.2.2 Information searched or browsed during the use of the service, such as the web search terms used, URL addresses of social medium page visited, and other information and content details browsed or required during the use of the service;
Your personal information will be used in strict accordance with the contents set out in this policy and its updates. We can only use your personal information for the purposes confirmed and consented to by you at the time of collection. Without your prior consent, no other purposes will apply. If you don't provide relevant information, certain functions or services of the app may not be used or experienced, or may not achieve their desired effects. This information is collected to make you have a perfect or better experience when using the functions or services of the app. Therefore, your information will be used as follows:
(1) Provide more perfect functions or services.
(2) Log information. During the use of the app, once an error occurs, the data and information on your phone log data will be collected through a third-party product. The log data may include information such as the Internet Protocol ("IP") address of your device, device name, operating system version, configuration of the app when our service is used, time and date when the service is used, and other statistics.
(3) Location information, which facilitates the app to use the Blue-tooth scanning function properly, to improve and optimize it. If the permission or GPS function is not turned on, the Blue-tooth related functions of the app won't be normally run on the mobile device (system Android 5.0+ or iOS 11+), resulting in failing to experience the functions or services of the app normally.
(4) Storage or photo taking information, which facilitates the app to read or store the pictures at the time of customizing the food photo taking functions or settings. If the permission is not turned on, the food pictures cannot be customized.
(5) Push notification, which facilitates the user to customize the alarm push reminder when grilling the foods. If the permission is not turned on, the mobile device (system Android 13+) is unable to receive the customized alarm push reminder properly.
Cookies are files with small amounts of data and are often used as anonymous unique identifiers. These files will be sent to your browser from the websites you visit and stored in the internal memory of your device. The service does not explicitly use these "cookies". However, the app may use a third party code and a library that uses "cookies" to collect information and improve services. You can choose to accept or reject these cookies and know when the cookies will be sent to your device. If you choose to reject our cookies, certain functions or services of the app may not be available.
A third party company and an individual may be employed for the reasons as follows:
We would like to inform the users of the app that these third parties are allowed to access your personal information, to perform the tasks assigned by us. However, they are not allowed to disclose or use this information for any other purposes.
You trust us and are willing to provide your personal information to us, we attach great importance to it. Therefore, we are trying our best to protect it by commercially acceptable means. Besides, we will take all reasonably practicable measures to guarantee that no irrelevant personal information is collected. But remember, it is impossible that the information can be 100% safely and reliably transmitted over the Internet or stored electronically. We cannot guarantee that it is absolutely safe.
The function or service may contain links to other websites. If you click on a third party link, you will be directed to its website. Please note, we have no rights to operate these external sites. Therefore, we strongly suggest you review their privacy policies. We have no rights to control and won't assume the responsibilities of the contents, privacy policies, or practices of any third party websites or services.
The functions or services of the app are not suitable for the people under the age of 13. We won't intentionally collect the personal identifiable information from children under the age of 13. If we find that a child under the age of 13 has provided us with his or her personal information, we will immediately remove it from our server. If you are a parent or guardian of a child under the age of 13, and you are aware that your child has provided us with his or her personal information, please contact us so that we can take the necessary actions.
The policy will be changed from time to time, so we advise you to check the page for any changes on a regular basis. We will post the new privacy policy with new changes (if any) on this page. Then, these changes are effective immediately. In this case, your continued use of our services means that you agree to be bound by the revised policy.
If you have any questions or suggestions about this policy, please contact us immediately at service@buythermopro.com.